Cisco ISE Takes a Trio of TrustRadius Awards


If you’re a sports fan, you’re probably aware of the term “Triple Crown”. That’s when a baseball player leads his league in three offensive categories: batting average, homeruns and runs batted in for hitters. Or for pitchers, he leads his league in these three categories: wins, earned run average and strikeouts for pitchers. In horse racing, a Triple Crown occurs when a horse wins the three biggest races in a year: the Preakness, the Kentucky Derby and the Belmont Stakes.

Whether it’s baseball or the “Sport of Kings”, the awarding of the Triple Crown doesn’t occur very often and when it does, it’s usually the result of a very memorable season and only happens to the best of the best.

That’s why it’s with great pride that we announce that Cisco Identity Services Engine (ISE) has taken home the gold in TrustRadius’ 2023 Best of Award Winner. Not in just one or two categories, but three times; as Cisco ISE has been named Best of Feature Set, Best of Value and Best of Relationship!

“Cisco ISE has secured first place in all three Best of Award categories in the Network Security category,” said Megan Headley, VP of Research at TrustRadius.

Three Categories, Three Cisco ISE Wins!

When breaking down the individual categories, Headley explains why Cisco ISE was at the head of the pack when it comes to having the Best Feature Set.

“This recognition is rooted entirely in customer feedback. Customers are delighted with the specific feature set attributes that make Cisco Identity Services Engine (ISE) excel,” she said.

She discussed the Best Relationship category and how ISE garnered that award.

“Cisco ISE secured the ‘Best Relationship’ award in the Network Security category,” Headley announced. “This award is based entirely on feedback from its customers. Customers express their satisfaction with the specific relationship attributes that set Cisco Identity Services Engine (ISE) apart.”

Finally, Headley explained the Best Value for Price award.

“Cisco Identity Services Engine (ISE) earned the ‘Best Value for Price’ award in the Network Security category,” she disclosed. “This achievement is entirely founded on customer feedback. Customers affirm their happiness with the specific value for price attributes that make Cisco Identity Services Engine (ISE) a standout choice.”

ISE and TrustRadius Background

ISE powers security resilience. It gives organizations the flexibility they need to prepare for, and withstand, unpredictable change. Hybrid multi-cloud Network Access Control accelerates the delivery of secure network access services to anywhere, from everywhere and for anything within a zero-trust framework.

When it comes to TrustRadius, according to its website, they’re a business-to-business platform that provides peer reviews of a bevy of products. The criteria for their awards are as followed:

  • Ten reviews needed to be sourced between January 1 and September 30, 2023.
  • The products need to be updated and be accessible through TrustRadius’ vendor portal before the end of September.
  • Also, additional vetting via textual review analysis will be performed by the TrustRadius research team and product’s newest review volume is heavily weighted.

“Cisco Identity Services Engine (ISE)’s achievement is founded entirely on customer feedback,” Headley explained. “Customers express their satisfaction with the feature set, confirm that the product lives up to sales and marketing promises, and provides good value for the price.”

Furthermore, according to the TrustRadius website, the reason why the company wanted to establish these awards is because, “Many tech providers struggle to stand out in the crowd. We wanted to provide and award to show not only that customers love [a company’s] product, but also why.”

It’s always great to be recognized in the industry, and when that recognition comes from our customers, that greatness is doubled. Major thanks to all of those who provided Cisco ISE reviews and to TrustRadius for creating these awards. Everyone here at Cisco is both humbled and glad that our customers love our product as much as we do.

Here’s hoping that we’re able to go back-to-back in next year’s horse race.

To learn more about Cisco ISE, click here: https://www.cisco.com/site/us/en/products/security/identity-services-engine/index.html


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